23 hours ago

Don’t Get Caught With Your Pants Down...and other HR horror stories (ft. Kara Kelley)

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📝 Episode Notes

Eric’s first time firing someone didn’t go exactly how he expected…

He brought the employee in early, tried to handle it professionally and ended up getting called a “p****” to his face, having a keyboard slammed on his desk, and having to explain to a patient why his office manager was just called a "backstabbing b****" in front of everyone.

That’s the part of owning a practice no one really prepares you for.

We brought Kara Kelley, founder of Clinical HR, on to talk through situations like this and what you’re supposed to do when it happens.

We get into:

how to handle situations where employees cross the line
what actually counts as misconduct vs something that’s just awkward
why documenting things in the moment matters
how to approach firing someone (and what most people get wrong)
who to have in the room with you when letting someone go

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